Field Ops Manager (Modernization)

This role oversees all construction and modernization projects for the Northern California branch, ensuring consistent field execution and adherence to company policies, communication standards, and customer‑interaction expectations. The position serves as the primary escalation point for project delays, labor challenges, vendor or subcontractor conflicts, and customer concerns, maintaining smooth operations across multiple active projects. It requires managing and reallocating resources to sustain district performance, supervising field mechanics, crews, and foremen, and driving standardized field processes that improve efficiency and align with company procedures. The role also involves coordinating closely with sales, engineering, procurement, materials, service, and other internal teams, while leading job walks, site surveys, and installation planning. Additionally, the position supports customer satisfaction through proactive pre‑mobilization planning and may contribute to sales growth within the assigned territory.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years of experience in the Elevator industry
5+ years of management (overseeing field techs/supers, etc)
Experience overseeing Mod projects
Excellent written and verbal communication
Local to Hayward, CA

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.