Azure Systems Engineer

This is a senior-level technical role requiring extensive hands-on experience in systems administration and deep expertise in network operating systems. The ideal candidate will have ”expert” level experience with Microsoft Azure, and strong working knowledge of Server OS, Active Directory, DNS, PKI, Microsoft Endpoint Configuration Manager, server monitoring, M365, Entra ID, and Azure cloud administration.
As a technology leadership position, it demands a high level of practical proficiency in both Windows Server environments and Azure cloud services. Solano County’s network spans six cities, four data centers, multiple branch locations, and two Azure tenants.
In collaboration with other team members, this position will be responsible for the day-to-day operation, support, and security of the County’s compute, storage, and cloud infrastructure. Our on‑premises environment is primarily built on Cisco UCS and HyperFlex (HX) platforms, so recent experience with converged or hyperconverged virtualization systems is essential.

Duties and Responsibilities:
Responding to daily service requests and incident tickets through the ServiceNow platform.
Communicating clearly and effectively with users and stakeholders at all technical levels, from end users to executive leadership.
Applying strong diagnostic and problem solving skills to troubleshoot issues and implement effective solutions.
Responding promptly to service outages, identifying and analyzing root causes, and restoring services to ensure efficient and reliable operations.
Managing on premises and cloud infrastructure to ensure service-level agreements (SLAs) and quality-of-service (QoS) targets are consistently met.
Managing multiple projects simultaneously, from initial design through full implementation.
Overseeing all lifecycle stages of compute and storage hardware/software, including deployment, testing, maintenance, upgrades, refresh cycles, and decommissioning.
Supporting critical outages and participating in afterhours incident response as required, including rotation in a team-wide on-call schedule.
Creating and maintaining system topology diagrams using Visio or similar tools.
Producing clear, accurate, and maintainable technical documentation within the ServiceNow knowledge base.
Managing asset inventory for compute and storage equipment.
Collaborating with various IT service towers to resolve complex issues and support cross-functional projects.
Perform other duties as assigned.
Security Compliance:
Ensure systems are in compliance with security policies and industry regulations
Implement security baselines and configurations
Documentation:
Maintain accurate and up-to-date documentation
Develop and update knowledge base articles for common issues and resolutions

Education and Experience:
6+ years of experience in a similar position and/or any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position. At least one of the following certifications:
Computer Science Degree, MCP or equivalent role-based certifications in Windows Server, Microsoft Office 365 or Microsoft Azure

Knowledge, Skill and Abilities:
Expert level of experience and understanding of Microsoft Azure
Expert level of experience in Active Directory Domain Services, to include FSMO roles, AD Functional Level upgrades, Domain Trusts, AD Site& Subnets, DFS&SYSVOL replication, GPO optimization, ADMX upgrades, LDAPqueries, Dynamic DNS, SPNs, ICACLs
High level of expertise in Entra ID / Azure AD, to include Entra Connect, SAML & OIDC SSO, Conditional Access policies, Privilege Identity Management, PIV and FIDO2 Smartcard, etc.
Expert working knowledge of Microsoft 365 Services to include Exchange Online, SharePoint, OneDrive, MS Teams, Dynamics, Power BI, etc.
Expert working knowledge of Microsoft Exchange up to and including Exchange 2019/SE
Strong working knowledge of Microsoft PKI, Certificate Authorities, Templates, CRL, etc.
Excellent knowledge and experience with Azure cloud services in IaaS, PaaS and SaaS scenarios.
Hands-on knowledge working with VMWare vSphere and VMWare ESXi hosts.
Hands-on experience working with Cisco UCS platform, including UCSM and HX connect.
Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune MDM hybrid device management.
Hands on experience with Azure Identity
Very strong focus on Information Security & Compliance best practice
Well-versed in ITIL concepts for ITSM and ITOM.
Experience with Packet capturing and protocol analysis (TCP, UDP, ICMP, packet dissection).
Strong problem-solving and troubleshooting skills
Excellent communication skills across technical and non-technical audiences
Curiosity about new technologies and creativity in approach to problem-solving
Ability to manage multiple priorities and lead high-impact projects.
Excellent documentation and diagramming skills (Visio).
Collaborative and adaptable in a fast-paced environment.
Ability to work independently and in a team environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Expert level Azure Knowledge (AZ - 104)
-Office 365 SME
- MECM/Intune proficiency
-Also have the ability to work on various different infrastrcuture projects

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.