AI Automation Manager

Job Description
AKA Brands is hiring an AI & Automation Manager to lead the strategic rollout of AI and automation initiatives across its global fashion portfolio. Reporting directly to CIO / SVP Operations Michael Trembley, this is a high‑visibility, newly created role focused on scaling AI adoption from early pilots into enterprise‑wide impact.
This individual will act as both a hands‑on builder and organizational change leader, working cross‑functionally with stakeholders to identify inefficiencies, design automation solutions, and train teams on implementation. With no existing engineering team dedicated to this function, this role will also identify and leverage internal “AI‑savvy” talent while laying the foundation for a future team.

Key Responsibilities
• Build and deploy AI and automation solutions across merchandising, marketing, supply chain, and operations
• Develop end‑to‑end workflows using Claude Code, OpenAI tools, and automation platforms
• Partner with business stakeholders to identify pain points and automation opportunities
• Lead training and enablement for employees adopting AI solutions
• Establish governance, standards, and best practices for AI across the organization
• Manage vendors (Anthropic, OpenAI, etc.) and optimize tool usage and cost
• Define and track ROI, KPIs, and business impact for leadership visibility
• Act as a change agent, driving adoption across all brands

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Must‑Have Qualifications
• 4–6 years experience building or scaling AI/ML or automation solutions
• Strong coding ability in Python, JavaScript, or similar
• Proven experience deploying AI/automation workflows into production
• Hands‑on experience with Claude / Claude Code and LLM platforms (OpenAI, etc.)
• Experience with workflow automation tools (n8n, Zapier, Make, etc.)
• Ability to translate technical work into business impact for executives
• Strong stakeholder management and communication skills

Nice‑to‑Have Experience
• Background in retail or eCommerce environments
• Experience reporting directly to a CIO or executive leadership
• Experience with Anthropic, OpenAI, Meta, or finance/tech companies
• Experience building or scaling technical teams
• Exposure to data platforms or analytics environments

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.