Agile 1 - Program Manager

We are seeking a highly skilled IT Program Manager to lead a high-priority critical infrastructure modernization program. In this role, you will oversee the accelerated 6-month deployment strategy, planning, and execution to replace legacy SONET multiplexers with Nokia SAR systems across dozens of utility sites. The ideal candidate will possess deep expertise in utility-grade telecom migrations, ensuring zero downtime for critical protection/control circuits while strictly adhering to public utility regulations and grid safety standards.
Core Responsibilities
1. Fast-Track Program Governance
Drive an aggressive 6-month program schedule, tracking daily site/circuit migration velocities and critical paths.
Manage resource allocation across internal technicians, network engineers, and Project Managers.
Identify, mitigate, and track risks, specifically focusing on supply chain logistics and tight maintenance window constraints.
2. Utility Infrastructure & Technical Oversight
Manage the multi-phased lifecycle of decommissioning legacy SONET rings while maintaining active grid teleprotection circuits.
Ensure migration designs seamlessly support time-sensitive utility traffic (e.g., SCADA, teleprotection, differential relaying) over IP/MPLS.
Partner with engineering to validate Nokia SAR configurations for strict timing/synchronization requirements.
3. Regulatory & Regulatory Compliance
Ensure all network changes, asset tracking, and deployment processes comply fully with NERC CIP standards and utility regulations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Experience: 8+ years of IT/Telecom Program Management experience, with explicit experience managing projects within a Regulated Public Utility environment.
Migration Expertise: Proven track record of leading fast-paced legacy-to-next-gen migrations (specifically SONET to IP/MPLS or Carrier Ethernet).
Domain Knowledge: Solid understanding of utility-specific applications, including SCADA protocols, teleprotection, and substation communications.
Technical Familiarity: Strong conceptual understanding of Nokia SAR hardware portfolios and Nokia NSP (Network Services Platform).
Certifications: PMP (Project Management Professional) or PgMP certification required.
Education: Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related technical field.

Preferred Core Competencies
Deep familiarity with utility safety protocols and substation physical/cyber security regulations.
Exceptional problem management skills to handle unexpected connectivity issues during tight, real-time utility maintenance windows.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.