Job Description
Our client, a global industrial engineering and manufacturing company, is seeking a Software QA Engineer II to support both testing and troubleshooting efforts across software systems integrated with physical hardware platforms. This role is a hybrid between QA and support engineering, with a strong focus on investigating customer-reported issues, analyzing logs, and debugging system behavior. The QA Engineer II will split time between validating new features and diagnosing real-world system issues in collaboration with development and support teams. This role is ideal for someone who enjoys problem-solving and working in environments where software directly impacts physical equipment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
* 4–7 years of experience in software QA or related technical role
* Experience debugging issues and analyzing logs
* Experience with Python or scripting for automation
* Ability to investigate and troubleshoot customer-reported issues
* Strong understanding of software testing principles
* Experience working cross-functionally with development and support teams
* Strong analytical and problem-solving skills
Nice to Have Skills & Experience
* Exposure to hardware-integrated or device-based systems
* Experience in a hybrid QA/support or troubleshooting-heavy role
* Familiarity with test automation tools (any framework)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.