Job Description
Insight Global is seeking a Customer Experience & UX Designer that will focus on improving end‑to‑end user experiences across onboarding, participation, and support by partnering closely with product, engineering, and program teams. Responsibilities include but not limited to:
Gather beta‑user feedback and identify usability improvements
Evaluate key user journeys and reduce friction across touchpoints
Design and document user flows and high‑fidelity UI in Figma
Ensure consistency with brand standards and design systems
Translate research and product requirements into production‑ready designs
Collaborate cross‑functionally to support rapid iteration
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years of experience in UX, UI, or product design
Strong proficiency in Figma, including experience working within established design systems
Experience designing digital products for web and/or mobile platforms
Clear communication skills and comfort collaborating cross-functionally with product, engineering, and program partner
Portfolio demonstrating end-to-end design work from user flows to final UI
Experience with AI-driven, SaaS, or consumer platforms a plus
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.