Accounts Receivable Coordinator

The Accounts Receivable Coordinator is responsible for supporting the company’s customer billing, cash application, and collections processes to ensure accurate and timely revenue recognition. This role operates in a high-volume, multi-channel environment supporting ecommerce, retail, wholesale, and marketplace operations. The Coordinator works cross-functionally to reconcile transactions, apply payments, resolve discrepancies, and maintain accurate customer accounts. The position requires prior experience with ERP systems (Oracle NetSuite preferred) and familiarity with ecommerce platforms such as Shopify and marketplace environments (e.g., TikTok Shop) to ensure accurate transaction flow, reconciliation, reporting integrity, and invoice validation.
Key Responsibilities
Accounts Receivable & Billing
• Generate and distribute customer invoices in accordance with company terms
• Review and validate sales orders, invoices, pricing, discounts, freight, and tax calculations
• Ensure accurate revenue recognition in alignment with accounting standards
• Apply incoming payments (ACH, wire, check, credit card, marketplace settlements) accurately and timely
• Maintain accurate customer master records, credit limits, and payment terms
• Process and apply credit memos, customer discounts, and coupons accurately and by the state the item shipped to
• Access and reconcile customer portals to ensure proper application of discounts, coupons, and other adjustments
• Monitor accounts for delinquency and initiate collections on past due invoices
• Research and resolve short payments, chargebacks, deductions, and unapplied cash
• Apply interest on invoices when applicable
• Ensure transaction date and posting period match

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Associate or Bachelor’s degree in Accounting, Finance, or related field
• 3+ years of high-volume B2B accounts receivable experience
• Experience supporting ecommerce environments (Shopify, TikTok Shop, retail/wholesale transaction flow)
• ERP experience required; Oracle NetSuite strongly preferred
• Intermediate to advanced Microsoft Excel skills
• Working knowledge of multi-state sales tax concepts
• Strong reconciliation, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Strong ethical standards and ability to maintain confidentiality

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.