Job Description
The New Hire Experience Concierge / Coordinator delivers a best‑in‑class experience for new employees as they transition from onboarding to hire. This role serves as a key support resource for new team members, ensuring a smooth handoff from pre‑boarding, addressing questions or concerns, and maintaining momentum through the early stages of employment. The ideal candidate is a proactive, service‑oriented self‑starter with strong communication skills and a passion for delivering exceptional employee experiences.
Key Responsibilities:
Serve as a subject matter expert for new hires, supporting them through the transition from onboarding to hire
Provide a warm handoff from the Pre‑Boarding Experience Coordinator, ensuring all outstanding questions and needs are addressed
Maintain ongoing relationships with new hires to confirm completion of required actions and identify concerns during the post‑hire transition
Escalate issues as needed and maintain clear documentation and communication on all relevant details
Manage reporting requirements, including tracking requisition and new hire data
Execute onboarding and hire processes, including delivery of materials, information, and required documentation
Act as a liaison between new hires and internal partners to maintain momentum and identify opportunities for enhanced support and service improvements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3–5 years of experience in full cycle recruiting or talent acquisition (high‑volume experience preferred)
Strong eperience in onboarding and coordination for new hires
Excellent verbal and written communication and interpersonal skills
Strong organizational skills with exceptional attention to detail and task management
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.