Job Description
In this role, you’ll lead the end‑to‑end delivery of AI‑driven automation initiatives, working closely with operations and product partners to understand manual workflows and transform them into scalable, automated systems.
Your day‑to‑day work will span stakeholder discovery, system design, and hands‑on implementation, with a strong emphasis on building agentic AI and rules‑based workflows, including LLM‑powered agents and orchestration pipelines.
You’ll own technical architecture and delivery quality, integrating solutions with backend services and ensuring reliability and maintainability.
While primarily hands‑on, you’ll also provide technical leadership and mentorship to a small engineering team, operating in a Kanban, project‑based environment that emphasizes practical impact over rigid process.
The ideal candidate is a hands‑on builder who has successfully automated real, production‑grade workflows, not just prototypes. They’re driven by making systems simpler and more efficient for users and are comfortable owning ambiguity and designing solutions from the ground up.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
7+ years of experience in software engineering
Strong Python proficiency, with hands‑on experience building production services using frameworks such as FastAPI, Flask, or Django.
2+ years of experience building production systems that integrate AI models and frameworks using managed platforms or services (e.g., OpenAI APIs, AWS Bedrock, LangChain).
Experience building production systems that ingest data, parse text, and automate workflows using techniques such as NLP, OCR, or RPA.
Experience building and integrating services using REST APIs, event‑driven messaging, and microservice architectures.
Ability to translate ambiguous problems into technical solutions.
Strong communication skills and a collaborative, hands-on mindset.
Nice to Have Skills & Experience
Experience deploying LLMs or AI agents in production environments.
Familiarity with workflow orchestration tools (e.g., AWS Step Functions, Temporal, or Airflow).
Exposure to data labeling, fine-tuning, or prompt engineering.
Prior work in enterprise automation or AI operations environments.
Experience leading or overseeing a team of engineers
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.