Technical Product Manager

An entertainment/ticketing company head quartered in Los Angeles, California is looking for a Technical Product Manager to bring onto the Purchase team, where they will own the evolution of the platform services that power real time pricing and inventory availability across their mobile and web applications. This individual will define service architectures, partner deeply with engineering, and deliver the APIs and data streams that enable fans to discover and purchase tickets with clarity and confidence of the modern fan platform.

The product team manages the finding and selection of tickets for live events – how they make fans aware of which tickets are available for sale, what those tickets include, what they cost and more – in a highly performant, error-free environment.

This role will exercise more of this individuals technical capabilities and build on the APIs that power this experience. They will work closely with engineering to translate distributed systems concepts (Kafka streaming, real time pricing services, inventory services) into clear product requirements and platform capabilities. As the team continues to build out this service and related APIs, it will be used to not only power the maps through various applications, but also pricing and inventory information throughout the site, any/all offerings on third party partners, and many of their marketing campaigns.

Responsibilities Include:

- Lead full lifecycle ownership of platform services powering real time pricing and availability—from roadmap definition to launch, monitoring, and iterative optimization.
- Translate complex business requirements (eligibility rules, taxes, pricing logic, inventory states) into clear technical specifications and API contracts.
- Partner with engineering to design and evolve high throughput, low latency services, including Kafka based data pipelines.
- Define telemetry, SLIs/SLOs, and data contracts required for observability, monitoring, and operational excellence.
- Collaborate across Marketplace teams to ensure consistent, accurate fan facing price and inventory presentation.
- Own the Pricing Transparency initiative, delivering a unified pricing service with centralized eligibility & tax logic, market specific compliance, and real time updates across the fan journey.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3–5 years of Technical Product Management experience owning platform services, APIs, or data pipelines.
- Experience working with event driven architectures (Kafka or equivalent), service oriented platforms, or real time data products.
- Understanding of API lifecycle management including schema design, versioning, observability, and data governance (including CCPA/GDPR).
- Demonstrated ability to turn ambiguous business goals into crisp technical requirements and product strategy.
- Experience working with engineers to refine system architecture, evaluate tradeoffs, and define scalable service capabilities.
- Strong analytical skills with the ability to build dashboards, define KPIs, and instrument product performance.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.