Job Description
We are seeking one System Administrator / Cloud Operations Engineer to support daily cloud and virtualization operations in a highly operational, ticket‑driven environment. This role supports Oracle Cloud Infrastructure (OCI) as the primary cloud platform and requires strong VMware and Hyper‑V experience in a hybrid environment.
This is a hands‑on individual contributor role with two equally critical expectations:
Execute operational work efficiently
Document everything clearly and thoroughly so work can be repeated, delegated, and automated over time
Environment & Context
Primary cloud: Oracle Cloud Infrastructure (OCI)
Terraform maturity: Very early / not mature
Candidate will build Terraform automation from scratch
Act as a Terraform and automation champion
Operational mix:
75% manual execution today
25% automation (goal is to increase with Terraform + PowerShell)
Ticket volume: ~10 tickets per week
Hybrid environment:
Cloud + on‑prem virtualization (VMware & Hyper‑V)
Core Responsibilities
Execute cloud and virtualization tickets end‑to‑end
Provision, configure, and maintain OCI cloud instances
Administer VMware and Hyper‑V environments
Develop Terraform automation for infrastructure provisioning
Build PowerShell scripts to reduce manual workload
Patch systems and manage keys and credentials
Support integrations between internal resources and external AMCS tenants
Create clear, repeatable documentation for all work performed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Cloud & Automation
OCI experience required (Azure acceptable as secondary)
AWS experience alone is not sufficient
Terraform (hands‑on)
Creating new code from scratch
PowerShell scripting
Operational automation
Configuration and tooling
Virtualization (Must Have)
VMware
VM deployment
Template management
General administration
Hyper‑V
VM provisioning
Host and environment support
Systems & Operations
Intermediate System Administrator experience
Strong understanding of:
Hybrid cloud environments
Cloud networking
Credential and key management
Cross‑tenant and external integrations
Comfortable working in a ticket‑based operations model
Strong written communication and documentation skills
Example Ticket Scenarios
Spin up an OCI instance to support AMCS resources
Connect that instance to an external AMCS tenant
Patch and rotate access keys
Validate cross‑tenant connectivity
Deploy API packages to tablets/end devices
Document the full process with screenshots and validation steps
Identify repeat work and convert it to Terraform + PowerShell automation
Technical Requirements
Oracle Cloud Infrastructure (OCI)
Terraform (new development)
PowerShell (primary scripting language)
VMware and Hyper‑V administration
Cloud and server patch management
API deployment workflows
Microsoft 365 administration (Intune preferred)
Technical documentation, runbook, and job aid creation
Nice to Have Skills & Experience
- Familiarity with Ivanti or Salesforce ticketing system
- Citrix experience
- Ivanti or Salesforce ticketing systems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.