Senior Field Application Engineer

Insight Global’s client, a global manufacturer of electromechanical relays, is seeking an experienced Senior Field Application Engineer (FAE) with strong expertise in electromechanical relays to support their OEM/Tier 1 customer base and serve as the technical bridge between customers, the U.S. sales organization, and engineering/manufacturing teams overseas.

This position is critical to maintaining fast, accurate customer communication and enabling the client’s ability to win and support custom relay-based solutions. You will play a key role in early-stage project engagement and solution definition.

This is a full-time on-site (5 days per week) position in Vista, CA.

Key Responsibilities:
Customer Application Support (Primary Focus):
•Serve as the technical interface between customers and internal teams.
•Understand application requirements, technical constraints, and customer performance targets.
•Recommend appropriate relay solutions, including modifications to standard products.
•Provide rapid technical responses to maintain competitive advantage during new project cycles.
•Troubleshoot integration issues and guide customers through design-in processes.

Engineering Collaboration:
•Work closely with engineering and manufacturing teams in China to evaluate feasibility, relay specifications, and design adjustments.
•Interpret customer requirements into clear technical documents or drawings for overseas teams.
•Ensure solutions meet compliance, reliability, and performance requirements.

Sales + Customer Partnership:
•Support U.S. sales and GM teams with technical insight during customer discovery and proposal stages.
•Participate in early-stage customer meetings to accelerate opportunity qualification.
•Maintain strong relationships with engineering teams at OEMs and Tier 1 suppliers.

Internal Impact:
•Reduce engineering response bottlenecks by taking ownership of technical communication.
•Improve the overall customer experience through fast, accurate technical engagement.
•Provide feedback from the U.S. market to influence product direction where appropriate.

Who Will Thrive in This Role:
•Someone who enjoys being a hands-on technical problem solver.
•Someone who thrives in a fast paced, customer driven environment.
•Someone skilled in translating customer requirements into manufacturable designs.
•Someone who appreciates flat organizations and takes ownership quickly.
•Someone who can operate independently while supporting multiple stakeholders.

Why This Role Matters:
This is the most critical technical role supporting the U.S. sales organization. Your ability to quickly understand customer applications and communicate requirements to engineering teams directly impacts the ability to win new business, support emerging opportunities, and maintain a reputation as a provider of high quality, custom relay solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Strong electromechanical relay knowledge on a components level — including applications across industrial, power electronics, EV charging, or automation.
•10+ years of experience as a Field Application Engineer, Applications Engineer, or similar customer facing technical role.
•Background at a distributor (Future Electronics, Arrow, Avnet, TTI, Master Electronics) or relay heavy OEM.
•Ability to bridge customer needs with manufacturing constraints.
•Excellent communication skills; comfortable interfacing with technical and non-technical stakeholders.
•Ability to work onsite for effective collaboration with sales and leadership.

•Familiarity with related electromechanical components to relays like magnetics, connectors and general PCB layout.
•Experience supporting custom or semi-custom component solutions.
•Exposure to international engineering/manufacturing teams (especially China/Vietnam).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.