Workplace Services Engineer

- Managing MSP (60%): Oversee Managed Service Provider activities, ensure fleet work is completed, and monitor status reports for accuracy and compliance.
- Technical Oversight (40%): Understand and validate technical tasks performed by MSPs, providing guidance and support as needed.
- Software Deployment and Management: Utilize SCCM to deploy software, updates, and patches across the organization’s network, ensuring systems remain up-to-date and compliant with security standards.
- System Configuration and Management: Configure and manage SCCM to optimize performance for IT systems, including workstations, servers, and mobile devices.
- Security Assessments: Conduct vulnerability scans and security assessments using Qualys to identify and remediate potential threats.
- Patch Management: Implement and manage patching processes to protect systems against known vulnerabilities.
- Incident Response: Respond to IT incidents and security breaches, collaborating with the IT team to mitigate risks and prevent recurrence.
- Documentation and Reporting: Maintain accurate documentation of IT processes, configurations, and security assessments. Generate reports on system performance and security status for management review.
Collaboration: Work closely with IT team members on projects and initiatives, providing technical guidance and end-user support as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3-5+ years of experience in IT infrastructure management and security, with a focus on SCCM and Qualys.
- Proficiency in SCCM for software deployment and system management.
Strong knowledge of Qualys for vulnerability management and security assessments.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.