Job Description
Insight Global’s client, an appliance store, is seeking a Counter Sales Represntative to join their team! The ideal candidate has excellent customer service skills and is a reliable salesperson, focused on internal sales. This position requires the ability to work with customers in person, assist with phone sales as needed, work with a computer/point of sale system, and partner with warehouse staff as well as other sales floor duties as needed. The Counter Sales Representative will work onsite primarily in Escondido, CA and will float to El Cajon, CA store location as needed. This is a 6 month contract to hire, working 40 hours per week and overtime eligle.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
▪ Greet and answer customer questions or concerns promptly & resolve with courtesy & tact
▪ Process sales, returns and warranties, including payments, using computer/point of sale system
▪ Perform research on parts in computer/point of sale system
▪ Coordinate with warehouse staff or pull parts in warehouse
▪ Track in-coming sales orders to ensure they are complete & call customers when ready for pick-up
▪ Providing excellent customer service, answering questions, and handling complaints from clients
▪ Rotate and cover for secondary location (El Cajon, CA) as needed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1+ years experience in customer facing retail sales for appliances, hardware, home improvement, or parts
• Strong communication, teamwork & customer service skills
• Basic technical aptitude with ability to interpret model numbers and part specifications, and operate point of sale system
• High school diploma or GED equivalent
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.