Job Description
Sell Them on the Job
In this role you will have the opportunity to think a little differently about Craftsmanship. You will use your expertise to develop an all-new range of customer focused design principles to directly influence the development of our future vehicles. This role is not just sections and tolerances - innovation through advanced sensory attributes is what we are building.
The mission of our team is to overdeliver on every aspect of the customer experience. You will be instrumental in achieving this goal for Craftsmanship and will be fully empowered by the Ford Advanced EV organization to achieve the best possible results. This role will exposure to the highest levels of leadership within the organization and present many opportunities for development.
Within Craftsmanship our objective is to curate the sensory ‘handshake’ which bonds customer to product via emotional connection. In achieving this goal you will be able to get involved with all aspects of the development process and every element of the vehicle design. Nothing is out of scope if you can prove that there is significant value to benefit Craftsmanship and drive customer satisfaction.
What you'll do
You will represent the voice of the customer for Craftsmanship on our next generation products, being fully empowered to innovate and raise the bar within the business. This will include responsibility for customer research, benchmarking, target setting and driving your requirements to become reality.
You will develop and introduce an all new Craftsmanship concern management process, utilizing the latest tools and technologies to maximize efficiency and impact to the product. Where required you will design your own solutions to overcome challenges, write standards and requirements, and work directly with suppliers to achieve the desired outcome.
You will be responsible for design refinement of all non A-Surfaced zones within the vehicle. This will provide you with the opportunity to make a huge impact to appearance of our shutfaces and grey zones - including side closures / hood / tailgate shutfaces, underbody and sealing solutions.
You will investigate and develop next generation process solutions for Haptic and Acoustic Craftsmanship sensibilities – including trim / panel firmness and feel, switch haptics and closures / interior sound quality.
You will study advanced technologies to take Craftsmanship to the next level – working with internal and external partners to investigate topics such as Artificial Intelligence, Advanced Visualization and Modelling, Advanced Manufacturing and Design Technologies, Metrology and Generative Design.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required:
• Bachelor's in Engineering, Product / Industrial / Automotive Design, Dimensional Management or technical discipline, Masters preferred.
• 5+ years' experience with Studio Engineering, Advanced Concept Design, Craftsmanship or Perceived Quality Standards at a global Automotive company.
• Knowledge of part and assembly tolerance stack analysis.
• Proficient experience in Catia or similar CAD software.
• Proficient understanding of GD&T.
• Strong statistical awareness and vision of what high quality looks like.
• Strong understanding of material impact on overall craftsmanship and perceived quality.
• Must be willing to travel 10-20%.
Nice to Have Skills & Experience
Desirable:
• Experience with statistical qualification of machinery, equipment, and gauges is preferred.
• Experience with Automotive produce Marketing or Consumer Research.
• Experience working in a manufacturing/production environment.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.