Job Description
As a Process Technician on the Business Excellence team, you’ll be embedded on the manufacturing floor, driving process improvement pilots across six core subsystems. Your day begins with performance management meetings, where you’ll help escalate issues and guide decisions during stand-ups that dive deeper into each subsystem’s challenges. You’ll collaborate closely with tech leads, supervisors, and stakeholders to identify bottlenecks (i.e - delays in output or part dependencies, etc.) and implement solutions that improve stability and efficiency. Your role will be critical in proving concepts that could scale across the organization. You’ll leverage digital tools and visualization platforms like Excel, Power BI, and Power Apps to support daily operations, while maintaining a strong presence on the floor to ensure alignment with business goals. Emotional intelligence, agility, and an end-to-end mindset will be key as you navigate a dynamic environment and contribute to a culture of continuous improvement.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2+ years of experience in a manufacturing environment, ideally with hands-on assembly background
• Aptitude or prior exposure to performance management and process improvement projects
• Familiarity with digital tools and visualization platforms (Excel, Power BI, Power Apps, Tableau, etc.)
• Ability to work in a fast-paced, dynamic environment with a flexible and agile mindset
• Strong emotional intelligence skills, with the proven ability to connect with diverse stakeholders
• Excellent communication and problem-solving skills
Nice to Have Skills & Experience
• Medical device industry background
• Robotics industry background
• Experience supporting daily operational meetings and driving continuous improvement.
• Lean/Six Sigma background
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.