Program/Change Manager

Post Date

Aug 07, 2025

Location

Oakland,
California

ZIP/Postal Code

94612
US
Oct 22, 2025 Insight Global

Job Type

Contract

Category

Project Manager

Req #

SFR-800471

Pay Rate

$64 - $80 (hourly estimate)

Job Description

Day to day
A client of Insight Global is looking for a program manager or process improvement specialist to joint heir team. This resource will be local to their OGO headquarters and okay with going into the office as requested 1-4x per month for team collaborations.

This resource will be responsible for the following:
Helping establish standard processes and improve current processes
Document processes (new and existing) into Jira/Confluence
Internal processes to managing work plan
Customer facing guides on how to enter requests, how to review
o Not the only one doing customer facing documentation
o How to use work plan data and provide updates

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Must haves
7+ years of experience
Experience with process improvement and implementation and documentation of said processes
Experience gather existing documentation, help create standard processes,
Experience with Confluence
o Within Jira
Experience with process mapping
o Visio, Mural

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.