Technical Writer

Insight Global is seeking a highly collaborative and inquisitive Technical Writer to join a client’s organization. This role goes beyond traditional documentation but more becoming a key partner in capturing institutional knowledge, improving organizational processes, and making complex systems understandable and accessible.
You’ll work closely with each of the client’s teams, product managers, and architects to document systems, interview subject matter experts, and help shape the way we share and scale knowledge across the organization. This candidate will oversee creating detailed plans, helping run books, and creating step by step solutions for all documentation problems.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Proven experience as a technical writer in a technical environment.
• Proficiency in Microsoft Platforms, Word, Excel,
• Strong ability to translate complex technical concepts into clear, concise, and engaging content.
• Experience working with engineering teams and understanding software development lifecycles.
• Familiarity with tools like Git and Diagramming tools (e.g., Lucid chart, Visio, Draw.io).
• Excellent interviewing, listening, and synthesis skills.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.