- Check incoming writer inquiries for various types of earnings and review contracts and payments to determine audit findings.
- Set up electronic audit files, prepare billing letters, and maintain audit files throughout the collection process.
- Bill employers for audit findings and pursue collection of outstanding amounts via phone and email.
- Regularly interact with the client for MBA matters and pull necessary documents for audits.
- Check participant records for errors and correct misreported earnings by interfacing with employers and payroll companies.
- Handle earnings adjustments, refunds, and quarter switches.
- Gather benefit information due to employer overpayments and bill employers for erroneous benefits used.
- Prepare files for referral to Trust Counsel and refer compensation claims to the client.
- Process monthly internal reports and create work reports for contributions from client settlements.
- Assist with special projects as assigned.
- Respond to participant and employer inquiries about contributions, reporting rules, and project ceilings.
- Provide excellent customer service through phone and email correspondence and promote company culture.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
4-5 years of experience required in at least 3 of the following areas: payroll processing, contract administration, contribution reporting, client relations, collections, finance and accounting
Proficient in Microsoft Office Programs, including Word, Excel and Outlook.
Excellent written and oral communications and organizational skills
Must possess keen attention to detail and analytic skills
General knowledge of WGA Minimum Basic Agreement and Trust Agreements.
Proven ability to deal effectively with people.
Must be able to work under pressure, prioritize assignments and meet deadline
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.