Job Description
A healthcare company that provides an online platform that helps individuals find affordable prescription medications is looking for an Associate Account Manager to join their client success team. Day to day responsibilities include supporting Account Managers and Sr. Account Managers on the team in managing high-tier Pharmaceutical manufacturer accounts, building to lead smaller accounts on their own. This person will assist with compiling monthly data and analytics readouts for customers, collaborate with internal subject matter experts such as Business Intelligence, Advertising Operations, Product Management, and Marketing to deliver tailored solutions to customers. They will work with clients and agency partners to manage the Regulatory review submission process as well as facilitate program implementation by managing internal timelines and regularly updating status documentation. Lastly, they will create visual examples of programs using our enterprise CMS tool.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2+ years of professional experience in client management (sales heavy roles will not work unless they have a pharma background)
- Strong written/verbal communication, excellent relationship management skills, and sharp attention to detail.
- Excellent organizational skills and ability to manage multiple tasks simultaneously in a fast-paced environment.
- Demonstrated ability to learn quickly, adapt to new challenges, and be resourceful.
- A deep curiosity and interest in healthcare technologies.
- Familiarity with CRM software and project management platforms - Task Ray in Salesforce (similar tools are JIRA or Asana)
Nice to Have Skills & Experience
-Advanced client or account management experience
-Experience with small pharma, healthcare technology, or an advertising agency (creative agencies)
-Experience with managing or coordinating MLR process or regulated industries
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.