Business Systems Analyst

A leading pharmacy benefit management company is looking for a Business Systems Analyst to join their team. This person will serve as a critical liaison between internal clients and the Information Technology department, focusing on the analysis and enhancement of complex business systems. This role is responsible for gathering and translating business requirements into functional specifications, ensuring alignment with strategic goals. The analyst conducts interviews with end-users and external clients to define software modification needs, facilitates design sessions, and collaborates with technical teams to ensure solutions meet business objectives. They lead projects from inception to completion, develop project plans, and ensure deliverables are accurate, timely, and within budget. The role also includes performing quality control checks, managing service requests throughout the software development lifecycle, and mentoring junior analysts. Strong interpersonal and communication skills are essential, as the position involves regular interaction with internal stakeholders and requires a high level of customer service.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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- Bachelors degree or equivalent experience
- 58+ years of experience as a BSA
- Strong knowledge of the software development life cycle (SDLC)
- Hands on experience writing SQL queries
- Proficiency in Jira
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access)
- Experience with Visio, Oracle databases, and integrated development platforms
- Familiarity with relational databases and client-server concepts
- Strong business requirements gathering and elicitation skills
- Experience with use case modeling, activity diagrams, and swim lane diagrams
- Excellent written and verbal communication skills
- Strong project planning and prioritization abilities

- Experience in PBM (pharmacy benefit management) or healthcare industry
- Certified Business Analysis Professional (CBAP) certification
- Scrum certification
- Understanding of JSON
- Understanding of Figma
- Experience with JAVA, OLTP systems, AIX/Solaris environments

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.