HR Operations Specialist

Post Date

Nov 18, 2024

Location

San Diego,
California

ZIP/Postal Code

92122
US
Jul 28, 2026 Insight Global

Job Type

Contract

Category

Recruiting / Staffing

Req #

SDG-747700

Pay Rate

$26 - $33 (hourly estimate)

Job Description

Insight Global is looking for a Contingent Workforce Specialist to join our clients team! This person will coach, train, and assist hiring managers and vendor suppliers on standard operating procedures. The role will be responsible for managing our vendor management and applicant tracking systems. The Contingent Workforce Specialist should provide outstanding customer service, be detailed oriented, and be able to build relationships with internal and external customers.





Responsibilities:

Manages the requisition process of contingent workers in the VNDLY vendor management system.
Partners closely with Illumina hiring managers to get a full understanding of position requirements and effectively translates those requirements to preferred suppliers.
Assists the hiring manager through the selection and onboarding process for contingent workers and continues to provide support for ongoing maintenance of contingent workers including time sheets, performance discussions with suppliers, and contingent worker requests.
Maintains and updates all standard operating procedures for contingent workers, suppliers, and hiring managers.
Manages supplier performance including candidate quality utilizing a quarterly score carding process, performance improvement plans, and supplier optimization.
Creates supplier score cards, quarterly data and regular reporting requests through the VNDLY vendor management system.
Responsible for managing the VNDLY vendor management system ticket management process including defects, enhancements, etc.
Resolves escalated issues from contractors, managers and vendors.
Stays current with laws and regulations concerning the contractor workforce.
The role will also help develop and implement marketing materials (both print and digital & graphic and textual) to build brand awareness for both internal stakeholders and external vendors.


Requirements:

Typically has at least 2 years experience in the contingent workforce area or equivalent experience.
Experience within a staffing agency, corporate recruiting environment, or managed service provider.
Excellent communication skills, including speaking, writing, and presenting.
Ability to accomplish multiple projects, work assignments and priorities with little supervision.
Experience with applicant tracking systems and/or vendor management systems.
Prefer prior experience with VNDLY and Certified Contingent Workforce Professional (CCWP).
Strong change management, process management, and negotiation skills.
Coach, train, and assist hiring managers and suppliers on standard operating procedures.
Reporting and metrics-driven in order to analyze data and improve processes.
Proficiency in using the latest versions of Microsoft Office including Outlook, Word, and PowerPoint.
Excellent interpersonal skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- Bachelors degree with two years of experience, or higher education degree in lieu of experience, or 6 years of experience in contingent workforce management.
- Experience within a staffing agency, corporate recruiting environment, or managed service provider.
- Excellent communication skills.
- Experience with applicant tracking system or vendor management system.
- Proficiency in using the latest versions of Microsoft Office including Outlook, Word, and PowerPoint.

Nice to Have Skills & Experience

- Prefer to have experience with VNDLY
- Certified Contingent Workforce professional (CCWP)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.