Pay: 30-40/hr
We are a local state integrator looking for a skilled low-voltage/AV Technician specializing in the installation, troubleshooting, and maintenance of audiovisual and communication systems.
Job Summary:
We are seeking a motivated and customer-oriented AV Field Technician to join our team. The ideal candidate will have a strong background in AV systems, including video conferencing, audio setup, and network IP distribution. This role involves direct client interaction, overseeing installations, and providing technical solutions.
Key Responsibilities:
Install, troubleshoot, and oversee the installation of AV systems, including video conferencing and audio equipment.
Engage with clients to understand their needs and provide customized solutions.
Perform light programming and configuration of AV systems, including audio setups.
Manage video over IP applications and network IP distribution.
Create and review detailed technical drawings and bills of materials for AV installations.
Troubleshoot and resolve video conferencing room issues, including power cycling, network connectivity, cable management, licensing, and Tier 2 support.
Provide remote support for helpdesk tickets and assist with office-based engineering tasks when not on-site.
Additional Information:
Strong communication skills, both over the phone and in person, as you may be the first point of contact for clients.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Proven experience as a field technician, preferably in AV or related fields.
Strong technical knowledge of video conferencing systems, AV equipment, and network troubleshooting.
Hands-on experience with AV over IP systems and category cable installations.
IT knowledge, particularly with platforms like Zoom, is a plus.
Ability to design and execute installation plans, including creating technical drawings and bills of materials.
Familiarity with major AV manufacturers and industry certifications.
Network certifications and experience with network troubleshooting.
Certifications: CTS preferred; network certifications are a bonus.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.