Technical Trainer

The Technical Trainer will be actively engaged in the design, development, and execution of technical and non-technical training for the Base Operations team. This will include but is not limited to new hire orientation, high voltage interaction and safety, CAN diagnosis, component level repairs, special tooling, and general autonomous and electric vehicle knowledge. You will help in communicating policies, procedures, and practices to the team to ensure everyone is aware of the expectations and the real-time changes. Additionally, you will work with cross-functional teams to align on training management systems and ensure our content is standardized with other teams across the company


RESPONSIBILITIES
Research, analyze and identify specific training needs to support team objectives
Select appropriate delivery methodology, develop lesson plans, instructional materials, and student handouts
Develop and administer an ongoing training program that includes all aspects of employee growth from onboarding and orientation through continued growth in both technical and managerial tracks
Work closely with internal & external teams to define requirements for all training types
Introduce new and current employees to technical systems and upgrades used in the performance of their duties
Schedule & conduct both classroom and on-the-job instruction and track and report completion to metrics
Develop evaluations that assess the effectiveness of training and implement mechanisms for feedback to continuously improve the training program based on technician feedback, performance data, and industry best practices.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Excellent presentation skills
Willing to travel 20% of the time to other Zoox locations in the Bay Area
Strong verbal and written communications skills
Proven interpersonal, coaching, and mentoring skills
Demonstrated organizational and planning skills
Strong technical and analytical skills
Ability to prepare, reproduce, and deliver training materials
Experience with Google Suite (Docs, Sheets, Slides, Forms)
At least 3 years of experience in assessing training needs, developing instructional materials, and providing training to team members
Must have at least 2-5 years of industry experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.