An employer in Los Angeles, CA is looking to bring on a VoIP Engineer to assist with their daily maintenance and troubleshooting. They will be supporting a large enterprise environment and complete an average of 5 tickets per day. The main project they will be working on is replacing Phone equipment across a variety of locations
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-3+ years of hands on experience as a VoIP Engineer (Cisco)
-Good understanding of networking with Cisco routers/switches (doesn't need to be hands on)
-Previous work with Cisco Unified Contact Center Express (UCCX) and Cisco Call Manager
-Experience in a large enterprise environment: they're supporting 21,000 phones and averaging around 5 tickets per day (per person)
-reliable transportation: will travel to a variety of locations
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.