IT Service Specialist

Post Date

Aug 27, 2024

Location

Redwood City,
California

ZIP/Postal Code

94065
US
Aug 04, 2025 Insight Global

Job Type

Contract

Category

PC Technician

Req #

LAX-726129

Pay Rate

$26 - $32 (hourly estimate)

Job Description

Day to Day

One of our gaming clients seeks an IT Specialist II to work on-site in a Redwood Shores location with a core focus on AV solutions and physical infrastructure maintenance. As an IT Specialist II, you will provide service to C-level executives and VPs during meetings, conferences, and live events, diagnose and resolve complex AV issues, and perform preventive maintenance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

* 5+ years of professional AV support experience

* Proficiency in audio and video conferencing technologies

* Troubleshooting and support experience with AVoIP, DSP, control, digital signage, and video wall systems

* CTS Certification

* Bachelor's degree or related professional training/certifications

* Ability to lift 50lbs

Nice to Have Skills & Experience

* Experience in AV design engineering

* Certification in IP network audio systems (ex. Dante)

* Experience mentoring others

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.