Insight Global is seeking to find an Operations Specialist for a client in the San Francisco Bay Area. This person will be an integral part of the companies marketplace operations team, driving real impact as they scale a key part of their business. Their business is growing rapidly and they are looking for an incredibly organized and detail-oriented individual who thinks clearly about complex problems, and can communicate complex topics to technical and non-technical audiences. You will need to be adaptable with customer-facing engagements and an overall team player! This will be onsite Monday, Tuesday, Thursday, Friday and remote/work from home on Wednesdays.
Main Responsibilities Include:
- Manage Marketplace purchases from contract generation to customer fulfillment, including:
Tracking project development progress & customer deliveries
Preparing Marketplace sales contracts in collaboration with Legal
Tracking invoice requests and payments statuses for customers, suppliers, and, external Advisors in collaboration with Finance
Providing post-sales support to our Customer Success teams
Communicating project updates (e.g., production milestones) to customers
Building the operational infrastructure for our long-term programs (Frontier, VPPA)
- Proactively identify and implement processes to improve and scale Marketplace operations
Support Marketplace generally, including seasonal projects such as our annual Green-E audit or creating company-wide collateral on Marketplace services
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
1-4 years of experience in operations (coordinator or specialist) or program management
Proficient with G-Suite
Must be meticulously detail oriented and have strong data analytical skills
Prior experience juggling multiple projects at once on short timelines,
and are driven to take initiative, plan, and prioritize tasks and projects
Excellent written and verbal communication skills
Passion behind climate impact and reducing carbon emissions
Prior experience working for a start-up or marketplace company
Prior experience with payments processing, creating invoices, and sending payments to external clients and vendors
Experience generating contracts for new vendors/suppliers
Experience with Salesforce and/or Ironclad
Experience communicating to and coordinating with senior leaders and decision makers at corporations
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.