Day to Day:
Patient Care:
Prepare essential information, equipment, and supplies for exams
Assist physicians with procedure setups and patient examinations.
Perform patient care tasks, including vital signs monitoring, rooming, assisting with procedures, administering vaccinations and injections, and conducting necessary tests.
Administer medications following approved procedures and after verifying dosage with a licensed professional.
Process prescription refill requests according to established practice.
Conduct waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, and administer immunizations as needed.
Collect and send specimens to appropriate labs for testing per protocol.
Assist physicians in maintaining preventive health measures for a panel of patients.
Promptly and accurately report and refer patient concerns, symptoms, and reactions to licensed clinic personnel.
Scheduling:
Manage patient physician appointments for new and returning patients using the scheduling system.
Schedule radiology appointments.
Customer Service:
Maintain clean and orderly exam rooms, hallways, and work areas.
Respond effectively to inquiries from patients, their relatives, and referring physicians, providing accurate information in a timely manner.
Offer information, referrals, and excellent customer service.
Act as a patient advocate, coordinator, and liaison for Stanford Health Care within the community.
Serve as a non-clinical liaison, concierge, and navigator for referred patients, addressing their needs before, during, or after encounters with Stanford medical facilities.
Clerical Duties:
Inform patients about authorizations and collect necessary information.
Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers
Assures appropriate verifications and authorizations are complete before patient sees provider
Assists with all messaging from the patient to the physician in a timely manner.
Other:
Coordinates with SHC Special Patient Services
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.