Support Engineer

Post Date

Jan 25, 2024

Location

Walnut Creek,
California

ZIP/Postal Code

94598
US
Jul 20, 2025 Insight Global

Job Type

Contract

Category

Computer Engineering

Req #

SFR-677871

Pay Rate

$49 - $73 (hourly estimate)

Job Description

Ensures the integrity of the development environment by establishing processes for end-to-end testing with including all technical areas -- SMTP, Proofpoint, Ping, Security, et. al.

Qualifications:

Required Skills & Experience

Virtual Technologies (Server side): VMWare ESXi hosts, Switches, Storage (NAS, SAN)

Virtual Technologies (Client side): VMWare Horizon VDI 7.x, Dynamic Environment Manager (DEM), AppVolumes

Microsoft On-prem and Cloud (Azure) Technologies Server/Client:

Windows 2019, 2016, legacy Server OS platforms

Windows 10, legacy Workstation OS platforms

Active Directory, Azure Active Directory

IIS, FTP, DNS, DHCP Services

Citrix Technology (Client side): Citrix XenApp v4.5/ v6.0/7.x

Networking Technologies: Managed/Unmanaged LAN Switches, Firewalls, Wi-Fi devices, Unified Threat Management Appliances, and Networking protocols

Scripting Technologies: PowerShell, VBScript

Development Platforms: ASP, HTML, Visual Basic, JavaScript

Applications: Microsoft Office 365 suite and MS Project

Management Platform: IBM BigFix for Updates & Application Deployments/ Microsoft WSUS for Updates

Microsoft Deployment Toolkit: Various versions, Custom task sequences to build workstation operating systems.

Microsoft Configuration Manager (MCM)

Nice to Have Skills & Experience

Three (3) years' experience working for a healthcare organization.

Two (2) years of experience managing test data in a development or QA environment.

Three (3) years' experience working for an IT organization.

Two (2) years of experience working on projects or programs requiring the integration of cross-functional technology.

and/or business solutions.

Two (2) years of experience building metrics.

Two (2) years of working with project or technical teams.

Two (2) years of experience in business case development and analysis

Two (2) years of work experience in the development of technical documents.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.