Consultant will be responsible for maintaining/tracking inventory of mobile devices, updating mobile device OS, installing specific apps, provisioning 5G SIM, facilitating transfer of mobile phone service to company and working with users to distribute or ship mobile device and install/set up company's MDM solution on the device.
o Maintain/track inventory of mobile devices specific to project via defined process
o Prepare mobile devices - SW update, data collection enablement via special app, and chipset identification via script
o Managing a queue of tickets assigned using Jira supporting the Engineering organization
• Updating tickets with work performed
o Working with end users and Wireless Carriers to coordinate transfer of liability for mobile service
o Work with Wireless Carriers to provision 5G SIMs
o Working with end users to coordinate mobile device pickup
o Assist end user with installing/configuring MDM solution
o Basic mobile device troubleshooting
Knowledge to various team members
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.