Onsite Support Tech

Insight Global is looking for an Onsite Desktop support technician to sit in Sacramento, CA. They will be responsible being the sole support technician for around 300 users assisting in both hardware and software related issues. Responsibilities include conference room setups, password resets, equipment assistance and Office 365 Support. This role requires techs to be onsite five days a week with possibility of supporting an office nearby few and far between. If traveling to another office, you will be reimbursed for mileage. This role will start out as a contract role and will be converted to full time after six months.

· 5 years of Windows Desktop Support experience

· Experience supporting both hardware and software issues

· Active Directory experience

· Office 365 Experience

· AV Experience: Crestron preferred

· Ability to communicate clearly, both orally and written

Must have a car and driver's license to drive to and from various sites when needed

· Proficiency with Engineering applications such as Bentley, Autodesk or ESRI

· Proficiency with ServiceNow ticketing system

Bachelor's Degree in IT, Computer Science or related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.