A nutraceutical company in Orange County is looking for a customer experience analyst to support their Aliso Viejo location. They will be responsible for all customer experience data. On a day to day they will be reviewing and analyzing the customer experience data. With the data they review they will interpret it to build out a buisness plan on how they can improve the customer experience for the company. They will be presenting this business plan to leadership. This person will need to be confident and have a high level of professionalism to present in front of executives. This will be a hybrid role so they will need to be local to the Aliso Viejo area, or comfortable commuting a 3 days a week.
Previous experience with customer experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.