Medical Assistant - Call Center Rep (REMOTE)

Post Date

Sep 29, 2023

Location

Los Angeles,
California

ZIP/Postal Code

90048
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Medical Assistant

Req #

HSW-654508

Pay Rate

$18 - $27 (hourly estimate)

Job Description

An employer is looking for a Medical Assistant to work in a call center environment in the Beverly Hills, CA area. This individual will be cross-trained on the virtual evolution team. This person will be responsible for outbound calls where he/she will be calling patients 1-3 days before their virtual doctor appointment to "virtually room" the patient by prepping charts with patient reported information. It is important that this individual is able to abstract the chief complaint from the patient. They will be working with patients for both IM and GI. This position is fully on-site for some of the training (typically 2-3 months depending on performance) until it goes fully remote.

Required Skills & Experience

-3+ years experience as a medical assistant in an ambulatory setting (not a covid clinic)

-HS diploma or GED equiavalent

-MA Diploma

-Front and back-office experience

Nice to Have Skills & Experience

-Experience in a call center environment

-Bachelor's degree

-Experience working under multiple physicians at once

-Experience with IM or GI

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.