Job Description
The Senior Product Manager (Web & Mobile Apps) is responsible for defining product roadmaps and leading development for multiple new digital offerings to expand digital services in such a way that supports this large hospital's reputation as a highly visible, innovative, digitally-savvy, and customer-centric health care organization. Works in collaboration with cross-functional teams, driving a lean and agile development process and ensuring the seamless delivery of a product vision that fits the needs of the organization.
Passion for product development to lead new digital product offerings. The vision is to transform patient care beyond the walls of the hospital and empower individuals to make the best decisions concerning their health.
Our Senior Product Managers have the approach to build. They are organizational hard workers who excel in managing procedures and deadlines every step of the way.
Primary focus will be on maturing the website and the customer acquisition journey, but will also support needs of other users such as research and academics.
Voice of the patients in the definition and selection of innovative digital solutions and gains an understanding of user personas, difficulties, and journeys
Translates and articulates sophisticated user needs and business problems into easily understood solutions and product requirements, shape product strategy and priorities
Collaborates and partners cross-functionally with a distributed team across Engineering, Design, Customer Support, Marketing, and Business Development and across complex projects
Develops feature lists, user stories, roadmaps, and maintain an agile backlog and sprint process
Conducts and leads key sprint ceremonies and manage product documentation
Gathers and manages product feedback through surveys, concept testing, analytics tools, and A/B testing; make product decisions and recommendations based on user needs, business goals, and operational capabilities
Acts as a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible
Defines product goals/KPIs; monitor, report, and improve product performance, making adjustments to roadmap as needed
Acts as the liaison between clinical and operational teams to identify needs, conceptualize, prioritize, design, concept test and deliver innovative solutions
Develops materials to communicate vision and progress to leadership, opportunities to take the product to the next level
Becomes a recognized expert in the organization on the product, relevant technology, and the competition; proactively monitor and evaluate market competition by comparing the organization's digital products to competitors' products to deliver competitive offerings
Refines product strategy and identify potential changes to levers including pricing and target personas, distribution channels
Concurrently manages the roadmaps of a portfolio of products
Required Skills & Experience
-(5)+ years of experience as a Product Manager leading cross-functional teams.
-(1)+ years of experience as a Product Manager of an early-stage start-up in the digital consumer healthcare space or experience in the healthcare industry.
-Experience driving ongoing SEO technical optimization improvements
-Experience with apps in innovative, user-focused design.
-Experience launching and growing mobile apps, products, and/or features; leading the mobile app strategy.
-Solid understanding of agile development methodologies.
-Ability to translate the end-user workflows into application or web requirements/design while not losing sight of the patient.
-Experience with Epic
-Ability to be both webdev focused and Epic functionality focused
-Bachelor Degree in Computer Science, Electrical Engineering, or equivalent
Nice to Have Skills & Experience
-AEM experience highly preferred.
-Experience in leading AB test for website is plus.
-Experience with HIPPA requirements and digital accessibility tools a plus.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.