Job Description
This system administrator position supports the various clinical information systems that are utilized for patient care throughout the UC Davis Health System with the primary emphasis on the Electronic Medical Record (EMR) application. Under limited direction, this position is responsible for analysis, design, implementation, maintenance and high-level technical support of assigned clinical systems and clinical applications. This position will exercise initiation, originality and judgment in applying established principles and practices to new and unusual problems. Participates in the planning, coordination, development, evaluation, implementation, testing and support of clinical applications utilized by clinical and operational departments. Incumbent provides advanced level device, server, software and network support to UCDHS staff and faculty throughout the hospital and clinics, often communicating and coordinating with various customers, vendors and IT leadership. Aligns assigned technical solutions with UCDH IT Division goals, guidelines and directives. Incumbent has the responsibility for supporting large, complex and/or unique projects that affect multiple departments and IT teams and will include product analysis and assessment, recommendation, workflow analysis, implementation, testing and roll-out of new technologies. On-Call and after hours participation as required to assist with the team's support responsibilities, provide technical support for product go-lives, vendor upgrades and other events conducted outside normal business hours.
Required Skills & Experience
Certified Epic Client Systems Administrator -- BLOB, Business Continuity Access, and Printing
Certified Epic Client Systems Administrator -- Care Everywhere
Certified Epic Client Systems Administrator -- Hyperspace Web, Interconnect, and System Pulse
Certified Epic Client Systems Administrator -- MyChart and MyChart Mobile
3+ years' experience in Healthcare Information Systems setting
3+ years' experience in Epic Client Systems Administration utilizing Kuiper
3+ years' experience with Microsoft Workstation OS, IIS, Active Directory, GPO
3+ years' experience with Microsoft Windows Server OS, SQL server, Print server, Disk management
3+ years' experience with Printing, Faxing, Scanning
3+ years' experience with Network technologies LAN, WAN, Firewall, Wireless, TCP/IP, DNS, DHCP
3+ years' experience with web application security SSL/TLS
3+ years' experience with web application integration concepts and protocols
Nice to Have Skills & Experience
Epic Chronicles certification or equivalent experience
Epic Data Courier certification or equivalent experience
3+ years' experience with Unix\AIX\Iris
3+ years' experience with web service API's: Soap, XML-RPC, JSON-RPC, REST
3+ years' experience with Anti-virus
3+ years' experience with login workflows, CCOW, SSO, and Two-factor authentication systems
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.