*LOCATION DETAILS: 100% REMOTE OPPORTUNITY * TOP REQ'D SKILLS - DESIGN THINNKING FACILITATION SKILLS - EXP WORKING W/RESEARCHERS, CONTENT STRATEGIST AND PRODUCT PARTNERS - INTERACTION AND VISUAL DESIGN SKILLS Design Consulting • Facilitate collaborative design sessions including sketching and ideation. • Lead design reviews and drive decisions. • Create design solutions with a multi-faceted team, taking into account how digital, physical, and service channels work together • Represent the design team brand, and deliver a consistent design process to partners. • Understand great designs are achieved iteratively. • Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation. Design Management • Set expectations with the project team and prioritize activities. • Create and maintain design schedules. • Communicate status and agreements with project team. • Review work with UX managers, keep them updated on project status and escalate items appropriately. Design Expertise and Execution • Maintain the high standards set by the group. • Conduct the primary design activities, create deliverables and conduct QA at an expert level. • Participate and support research efforts. • Commit to improving our process and methods with an emphasis on both effectiveness and efficiency. Teamwork, Collaboration and Engagement • Work well with all partners to deliver work. • Support UX team members. • Strategically listen to feedback and help guide the delivery • Collaborative and cooperative. • Has a design position but is not rigidly fixed when presented with new information. • Passionate about team, our mission and the needs of our partners and users. • Enthusiastic about UX design. Empathy & Curiosity • Understand user needs, walking in their shoes when possible. • Focus on innovation and improvement. • Regularly learns more about design theory, practice and tools. Why your work matters: • You will support an engaged set of users who rely on our products to manage their financial lives • By researching and understanding the user needs you will be able to impact how our users do business with Schwab. • You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers. • You will work with an engaged design team that fosters a learning environment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.