Job Description
Technology
Our technology team works fast and works smart. With San Francisco as our home, we take bringing new tech to market seriously, developing the latest in mobile technologies, scalable architecture, and the coolest in-store client experience. And we have fun doing it. This group of motivated self-starters and true team players is absolutely integral to our future success.
Your role:
As a Network Engineer, you will focus on the core functions of network and security support, engineering: planning, implementation, analysis, maintenance, administration and reporting for the Retail and Corporate environment. Reporting to the Director, Network Engineering, you will be required to apply solid technical, business, and problem-solving skills and create productive relationships with business units and internal IT teams. In addition, you will:
* Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
* Work closely with the business and application owners on design, troubleshooting, support, and documentation of new application deployment and enhancements
* Troubleshoot Palo Alto/Fortinet firewalls and services
* Engineer/Support Retail and Corporate buildings/floors
* Engineer application and network designs to ensure compliance with corporate security policies and security best practices
* Attend planning meetings, including Discovery/Discovery Results/Architecture Council and provide suggestions on design. Then deploy apps in Azure
* Provide technical expertise in business initiatives and projects
* Configure and install network and security related hardware and software
* Perform scheduled and emergency network maintenance
* Manage and maintain network and security documentation through collaborative applications
* Work with application owners on troubleshooting issues, even though it may not be network related issue
* Troubleshoot network and provide Post Incident Writeup (PIR) and present to management
* Provide strong customer service and facilitate collaboration between project teams and clients.
* Proactively identify, isolate and resolve network problems to avoid minimal impact to the business
* Perform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans
* Evaluate new and emerging network security trends, products and technologies
* Create and update Jiras for Kanban and project related tasks
* Demonstrate our company values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
Required Skills & Experience
* Corporate troubleshooting
* Cisco wireless exp (prefers Aruba Wireless)
* Security operations - dealing with certificates, DNS, Cisco ISE, Palo Alto firewalls (ok if different firewalls)
* Troubleshoot end to end
* Proactive problem-solver
* Strong communication skills
Nice to Have Skills & Experience
* SDWAN
* Troubleshoot Azure cloud issues
* Troubleshooting issues with Splunk
* Automation experience -- modifying scripts with Python, Ansible
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.