Job Description
-Work with key stakeholders to determine requirements, articulate user needs, and translate those needs into concepts and elegant interface designs
-Lead internal conversations and interviews with key stakeholders to understand business goals
-Develop and maintain design wireframes, interactive prototypes, design mockups, and specifications as needed
-Communicate user scenarios, end-to-end experiences, interaction models, and screen designs to core project team members within the Digital Center of Excellence
-Analyze and interpret website analytics to assist your design decisions
-Define interaction models, user task flows, and UI specifications
-Develop personas and roles aligned to specific project needs
-Author and conduct moderated and unmoderated user testing protocols and voice of customer research activity
-Author and execute user testing protocols aligned to project goals
-Schedule user interviews
-Conduct testing protocols and interview users
-Synthesize quantitative and qualitative insights and report findings to core team via verbal and written presentations
Required Skills & Experience
-5+ years of cumulative experience as a user experience designer, user researcher, interaction designer, or similar role
-Online portfolio of demonstrated work including underlying strategic process and thinking
-Professional maturity and excellent pitch skills.
-Demonstrated, pragmatic execution of projects within a large organization
-Ability to create wireframes and interactive prototypes that demonstrate clean, user-focused, modern web design
-Strong working knowledge of Sketch, Axure, Adobe XD and/or other associated prototyping tools
-Strong working knowledge of Photoshop, Illustrator, InDesign, Fireworks and/or other associated design tools
-Knowledge of HTML5, CSS3, JavaScript/jQuery to understand how to deliver responsive, digital design across a multi-screen ecosystem
-Strong working knowledge of Adobe Target, User Zoom and/or other associated user testing tools
-Adept at integrating industry analysis and on-domain analytics into design rationale and success validation criteria
Nice to Have Skills & Experience
-Bachelors in design, Human Computer Interaction, Human Factors, Psychology, User Experience Design, or related degree.
-Scientific Background
-Large agency or consultancy experience, or Fortune 1000 level corporate marketing/design experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.