Approved Meta Remote Locations: Baltimore MD 50.71 Boston MA 60.24 Houston TX 50.71 Los Angeles CA 60.24 and San Diego CA 50.71.
Summary:
In this role youll be responsible for technical campaign set up review and QA of marketing and communications sent to business customers prior to launch to ensure high quality messages and experience.
This includes marketing and communications across email in-product notifications onsite placements and landing page channels.
You will QA email and in product communications according to pre-defined technical standards and make sure all messages render properly for end users. Youll be in charge of QA across channels and languages but not for ensuring that the translations are correct i.e. no language requirements outside of English for this role. Youll also be triaging customer feedback about communications received providing user feedback on email and marketing automation tools and actively monitoring the overall communications experience delivered to business customers.
Job Responsibilities:
Project Manage queue of marketing campaigns review requests for email and in product channels
Work with stakeholders of multiple teams to provide guidance and support on channel best practices technical guidelines user experience standards
Review technical set up of email in product marketing campaigns
Provide tooling feedback to platform teams
Ability to strategize on marketing campaigns and see through inception to press. Must be able to creatively write content and then create a finished product to be sent out for marketing purposes.
Ability to head up marketing projects within deadline and budget.
Skills:
Verbal and written communication skills multi-tasking customer service skills and interpersonal skills.
Ability to work independently and manage ones time.
Ability to keep information organized and confidential.
Must have min 1-2 years of hands on campaign set up / marketing automation experience
Education/Experience:
Bachelors Degree in marketing communications or journalism.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.