Childcare Program Assistant

Post Date

Sep 21, 2023

Location

El Cajon,
California

ZIP/Postal Code

92020
US
Jun 24, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

BOS-652624

Pay Rate

$14 - $21 (hourly estimate)

Job Description

Insight Global is hiring a Program Assistant for a national business consulting firm. This position will be remote to start and then eventually on-site in San Diego, CA. This person will be the first line of communication with participants that qualify for a state program committed to helping low income families receive assistance and job opportunities. This person will be responsible for screening all new cases from the county to confirm qualification for the program, contacting the participants, and scheduling them to come into the office/ meet with a Childcare specialist. The ideal candidate will have excellent attention to detail, and great communication as their day to day will be 50/50 engaging with participants and data entry when scheduling. Time management, and the ability to work in a fast-paced environment is key for this role. This person will have the opportunity to grow into the Case Management role which is more participant -- facing.

Required Skills & Experience

-Great communication skills

-Ability to multi-task and manage time effectively in a fast-paced environment

-Excellent data-entry accuracy and attention to detail.

-Understanding in Microsoft Excel and Outlook

-High school Diploma

Nice to Have Skills & Experience

-Fluent in Farsi, Pashto, Creole, Spanish

-Bachelors Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.