Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for two (2) UX Writers to join one of Canada's largest athletic retailers located in Vancouver, BC on a 6 month contract basis. One writer will support the GEC/Retail tech space and the other writer will support the NA/International space. There are UX writers across different domains (size and fit, bag and checkout, international marketing, product pages, etc.) and you will be responsible for ensuring everything stays standardized across all teams. Creating things much more user-centric and any messaging is much more consistent. The Retail tech space is where the support educators and create Apps for them to use - currently in the process of launching a new app called MyDay - which gives educators to help start and end their day. NA/International - supporting the operational pieces and day-to-day support of all delivery teams.
What they are looking for from the individual:
* Always-on resource that designers can turn to for UX copywriting as and when needed, with short turn-around time.
* Writer(s) with domain-specific knowledge (i.e. specific to my team)
* Writers who are skilled and experienced in UX-specific copywriting, not just regular copywriters "having a go" at UX copywriting.
* A UX writer who can stand up to wacky ideas and explain why their content is better
* Someone to own the strategy for UX copywriting going forward, including how it shows up in our design system.
* Someone to be a bridge between our copywriting and that of the central brand team.
* Someone to ensure consistency of the copywriting across our digital experiences.
* Someone who can help with big SAAS projects, chat bots, existing apps/ screens and brand new apps that require some strategic forethought (GEC/Retail Tech)
Required Skills & Experience
* Bachelor's degree in English, Communications, Journalism, HCI, or a related field.
* Proven experience as a UX Writer or similar role, preferably in a digital product or commerce-focused company.
* Strong portfolio demonstrating exceptional writing skills and a deep understanding of UX writing principles.
* Proficiency in collaborating with cross-functional teams and managing multiple projects simultaneously.
* Familiarity with user-centered design principles and methodologies.
* Excellent command of the English language, including grammar, punctuation, and style.
Nice to Have Skills & Experience
Experience with content management systems and design tools such as Figma and Miro, is a plus.
SaaS and chatbot/chat content experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.