Program Manager (Risk Management)

Insight Global is looking for a Program Manager to join an enterprise retail company on a 12-month contract in Vancouver, BC. This role sits at the center of Fulfillment Planning and acts as a Program Manager focused on risk management and readiness, especially around peak events like Cyber 5 and holiday. You will partner cross-functionally across product, merchandising, finance, and fulfillment teams to align demand, inventory placement, and distribution center (DC) capacity, ensuring the business is set up to deliver on both cost and service. On a daily basis, this person is connecting multiple data points and stakeholder inputs, identifying risks, and building structured recommendations for leadership. This includes creating executive-level presentations, facilitating alignment meetings, and challenging assumptions to improve planning outcomes. The role is less about deep analytics and more about synthesizing complexity, driving clarity, and enabling decision-making across a highly matrixed organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

3+ years of experience in a Consulting, Business Analyst, Program Management or Project Management capacity
Strong ability to distill complex problems and build structured recommendations
Experience creating executive-level PowerPoint decks and presentations
Experience in demand forecasting and/or demand planning
Retail or consumer packaged goods (CPG) experience (inventory, merchandising, or product exposure)
Strong stakeholder management and ability to influence without authority
Highly proactive, curious, and comfortable operating in ambiguity

Consulting background (e.g., Deloitte, Accenture, McKinsey, etc.)
Strategy & Operations experience
Supply chain experience
Merchandising experience
Experience with Jira and/or Confluence

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.