Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is seeking a Senior Technical Project Manager with 8+ years of experience to lead data-driven initiatives leveraging Snowflake, Cortex, and contact center technologies. The ideal candidate will demonstrate strong project management acumen, using tools such as Jira and Confluence to manage delivery, budgets, and timelines. You will partner with stakeholders, including executives, to provide steerco and VP-level reporting while proactively identifying and managing risks. Experience delivering complex data projects, building scalable solutions, and working within contact center environments is highly preferred.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
8+ years of experience in technical project management, with a focus on data-driven initiatives and enterprise-scale delivery
Strong experience working with Snowflake and modern data platforms (including Cortex or similar analytics/AI tools)
Proven background supporting or delivering projects within contact center environments
Advanced proficiency with Jira and Confluence for project tracking, documentation, and agile delivery management
Demonstrated ability to manage project budgets, resource planning, and financial tracking
Proven ability to lead stakeholder engagement, including executive-level (SteerCo and VP) reporting and presentations
Strong risk management experience, including identifying, mitigating, and communicating project risks proactively
Excellent communication and cross-functional collaboration skills, with the ability to align technical and business teams
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.