Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
The SAP Support Specialist provides both technical and functional support to the Supply Chain team, with a focus on SAP S/4HANA
and Extended Warehouse Management (EWM) software. This role is responsible for resolving end user issues promptly, supporting
continuous process improvements, developing and maintaining reporting tools, and assisting in the implementation of new SAP
functionalities. Occasional travel to operational sites, sometimes on short notice.
Serve as the primary point of contact for SAP-related support, coordinating with IT and external partners to resolve issues and manage system updates
Translate business needs into SAP functional specifications to support system improvements and third‑party tool integrations
Design, develop, and maintain SAP reports and dashboards to support operational, KPI, and compliance tracking using tools such as Power BI and Microsoft Office
Ensure data accuracy and compliance by managing user access, security profiles, and supporting audit and SOX documentation
Deliver SAP training through onboarding, refresher sessions, and user feedback meetings
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Minimum of seven (7) years of experience in SAP support or system administration, with significant hands-on expertise in EWM as well as a strong proficiency in MM for procurement and inventory management.
A Bachelor’s degree in Computer Science, Information Systems, Business Management, Business Administration or a related field
SAP Certified Specialist– SAP BW/4HANA Delta certificate or related SAP Certificate as deemed by the Company is required
Experience with SAP S/4HANA (MM, EWM), plus knowledge of PM/FICO and a strong grasp of procurement, inventory, audit compliance, and reporting tools.
Nice to Have Skills & Experience
Experience within remote or industrial operations such as mining, oil and gas, or similar sectors is preferred.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.