Senior Business Analyst

Insight Global is looking for a Senior Business Analyst to join one of North America's largest retail and wellness companies. This individual will be working on a mobile stock room application which allows store workers to find products quicker for purchase in-store and online.

Principal Duties and Responsibilities:
• Identify, gather, and prioritize business and technical requirements from stakeholders and translate them into detailed requirements and actionable functional specifications
• Facilitate backlog refinement and prioritization in consultation with the Product Manager.
• Align with Program, Product and business stakeholders on dependencies, delivery, and scope.
• Create Epics and user stories in JIRA and documents in Confluence.
• Partner with Quality Assurance and Development members to validate new features & enhancements, issue tracking and assists in deployment.
• Prepare and deliver user training and documentation for relevant processes, systems, and projects.
• Manage assigned projects or project deliverables including requirements, process maps, functional and configuration specifications, training material, issue logs, production support tickets and other deliverables as required.
• Work with application developers through the development and configuration cycles to ensure systems and modification meet business needs.
• Be thoroughly involved in the QA and validating acceptance criteria process, which includes validating datasets, validating acceptance criteria, and writing bugs if needed.
• Seek and receive feedback from users and implementation partners, evaluate needs and respond accordingly.
• Support as backup to the Scrum Manager / Project Manager as required

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 5 years of experience with business systems analysis, including translating business requirements into technology solutions, making trade offs between business needs and technology constraints, and creating technology roadmaps that are aligned with business partners
- 5 years of experience working in different areas of the SDLC lifecycle, executing on tasks such as, requirements grooming, issue triage, operational & production support.
- 5 years of experience writing user stories and leading and contributing to agile ceremonies such as grooming sessions, retrospectives, and sprint planning
- Working experience in an agile/scrum environment to develop and maintain a user-facing product

- Retail experience is a plus

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.