Insight Global is seeking a Technical Business Analyst PLM Integrations to join one of North America's leading retail brands. This role sits within the most technical squad of the Product team, focused on outbound integrations from the Centric PLM system to various downstream systems across the supply chain. Youll work closely with cross-functional business teamsincluding product development, design, sourcing, and merchandisingto understand their needs and translate them into actionable technical specifications for development teams.
As a key liaison between business stakeholders and technical teams, youll be responsible for driving integration projects, supporting ongoing enhancements, and ensuring seamless data flow across systems. This is an ideal opportunity for someone who is technically inclined, curious, and passionate about solving complex problems in a dynamic, product-driven environment.
Collaborate with business stakeholders (e.g., colour operations, pattern makers, raw material suppliers) to gather and analyze requirements for system integrations.
Lead discovery sessions to understand business processes and data needs, especially within the Centric PLM ecosystem.
Write clear, detailed, and technically sound specifications for developers, including data mapping, transformation logic, and API integration requirements.
Support the development and testing of outbound integrations from Centric PLM to downstream systems using REST APIs and message-based protocols.
Act as the subject matter expert on how data is structured and flows within Centric PLM.
Partner with an offshore development team to ensure timely and accurate delivery of integration solutions.
Perform data querying and validation to support integration testing and issue resolution.
Provide end-to-end support from requirements gathering through post-go-live hypercare.
Contribute to training materials and support documentation for business users.
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57 years of experience as a Business Analyst, ideally in a technical or systems integration-focused role.
Strong understanding of data mapping, transformation, and querying.
Experience writing technical specifications for developers and participating in solution design discussions.
Demonstrated ability to learn new systems and domains quicklyespecially complex enterprise platforms like PLM.
Previous experience working with APIs and system integrations.
Background in software development or hands-on coding experience is highly desirable.
Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
Detail-oriented, self-motivated, and comfortable working independently with distributed teams.
Passion for problem-solving and continuous learning.
Experience with Centric PLM or similar product lifecycle management systems.
Familiarity with supply chain processes in retail, apparel, or manufacturing industries.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.