Insight Global is looking for a Call Centre Representative to join one of Canada's largest credit unions. This person will be onsite five days a week in Downtown Vancouver. The chosen candidate will be working on assisting large financial institutions and internal stakeholders in resolving a variety of transaction discrepancies. This will include dealing with financial data, providing high level analysis, responding to emails and advisory phone calls and updating tracking in excel spreadsheets. This person will have great attention to detail and be able to multitask. Further, this candidate will have exceptional communication, verbal and written as well as customer service etiquette.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.