Quality Engineer (CPC)

We are seeking an experienced Quality Engineer to support the Mexico rollout of a next‑generation Point of Sale (POS) platform, powered by Cloud Powered Checkout (CPC) on the backend and Checkout Streamline (CoStl) on the frontend.
This role is critical to ensuring a seamless, reliable, and compliant checkout experience as we modernize legacy systems, enable Self‑Checkout (SCO), and onboard the Conflux item maintenance platform across the MX market. The QE will work closely with engineering, product, integration, and store operations teams to validate complex, distributed, and production‑critical systems.

Key Responsibilities
Quality Strategy & Execution

Develop and execute comprehensive test strategies and test plans covering functional, integration, regression, and non‑functional testing
Perform risk‑based testing for high‑impact checkout, payments, promotions, and tax flows
Ensure feature and data parity validation between legacy systems and new CPC / CoStl / Conflux platforms

POS & Checkout Validation

Validate end‑to‑end checkout flows, including:

item scanning, pricing, promotions, taxes, and restrictions
tendering, payments, refunds, and voids
Self‑Checkout (SCO) exception handling and attendant workflows


Validate Mexico‑specific requirements such as:

MX tax (IVA) calculations and rounding rules
regulated item restrictions
utility payments and localized functionality



Integration & Event‑Driven Testing

Test integrations with:

OMS (OnDemand ecommerce fulfillment)
Promotions platforms (QuickSilver or Pangea)
Downstream systems (BCT, SAPCAR, Global Interfaces)


Validate event‑driven and asynchronous workflows, including message ordering, retries, idempotency, and failure handling

Conflux & Data Validation

Validate onboarding of Conflux services (Shuttle, Resolver, Disseminator, Store‑Bridge)
Test item maintenance and data dissemination pipelines
Perform ETL and data integrity validation supporting Flex POS and downstream consumers

Automation & Tooling

Design and maintain automated tests across UI, API, and integration layers
Build and execute automated regression suites within CI/CD pipelines
Reduce test flakiness and improve test reliability and coverage

Hardware & Store Environment Testing

Validate integration with store hardware (scanners, scales, printers, pin pads)
Test real‑world store scenarios such as:

intermittent connectivity
device failures
offline/online transitions



Production Readiness & Observability

Validate logging, monitoring, alerts, and dashboards
Support go‑live readiness through:

performance and load testing
failure and timeout scenarios
production validation and smoke testing


Participate in production issue triage, root cause analysis, and post‑incident reviews

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years of experience as a Quality Engineer, SDET, or similar role
Strong experience testing retail POS or checkout systems (SCO experience strongly preferred)
Hands‑on experience with:

API testing (REST, async workflows)
UI testing for modern web applications


Experience testing distributed, cloud‑based systems
Strong understanding of:

payments, promotions, taxes, and pricing flows
event‑driven architectures (Kafka or similar)


Solid SQL skills for data validation and reconciliation
Experience working in Agile / Scrum environments
Excellent analytical, debugging, and communication skills

Experience with CPC, CoStl, or Conflux platforms
Exposure to Kafka, messaging systems, or stream processing
Hardware‑in‑the‑loop testing experience
Performance and resilience testing experience
Familiarity with observability tools (Splunk, Datadog, Grafana, New Relic, etc.)
Experience supporting international market rollouts
Knowledge of CI/CD pipelines and cloud environments (Azure, AWS, or GCP)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.