Insight Global is looking for Case Managers for a large healthcare partner in Phoenix, AZ. The Case Manager will work collaboratively with an interdisciplinary clinical team who are working with individuals diagnosed with a General Mental Health diagnoses. Educate, engage, communicate and coordinate care with patients receiving medication services only. Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place. Coordinates care with a clients family, behavioral and general medical providers and other involved supports including educational, social, judicial, and other State agencies. Provides excellent customer service to clients, internal and external provider agencies, State entities, or other stakeholders (e.g. probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed. Provides continuous evaluation of the effectiveness of treatment through the ongoing assessment of the client. Ensures documentation in the Electronic Health Record is completed the same day Service Delivery is provided.
High School Diploma or GED
At least 1.5 years of experience in Behavioral Health
Comfortable with SMI patients (serious mental illness)
Vaccinated for Covid-19
When converted perm must have valid Arizona Driving License