Job Description
Position Summary
The Utilities Operations Lead is responsible for the day-to-day coordination, operational oversight, and performance management of utility systems and infrastructure services supporting Fluidstack’s Model T manufacturing facility.
This role serves as the primary operational leader for utility readiness, service continuity, outage coordination, utility vendor alignment, and infrastructure support across the site. Working under the direction of the Operations Manager – Facilities, the Utilities Operations Lead ensures that critical utility systems remain aligned to production requirements, workforce ramp, equipment readiness, facility operations, and long-term operational stability.
The Utilities Operations Lead partners closely with Facilities, Maintenance, Manufacturing, Warehouse Operations, Safety Operations, Digital Systems Integration, and Fluidstack site stakeholders to ensure utility services are visible, reliable, coordinated, and responsive to operational demand.
This position plays a critical role during site mobilization, Assembly launch, Fabrication expansion, and long-term production operations by helping ensure utilities are not a constraint to workforce readiness, equipment availability, production continuity, or facility stability.
Key Responsibilities
Utility Operations Management
Lead daily coordination and operational oversight of site utility systems supporting the Model T facility.
Oversee activities related to:
Electrical infrastructure coordination
HVAC and environmental control support
Water and process utility support
Compressed air systems
Building utility distribution
Utility service continuity
Utility outage planning
Utility vendor coordination
Utility-related incident escalation
Ensure utility operations are aligned with production schedules, facility readiness, and operational priorities.
Utility Readiness & Site Mobilization
Support utility readiness activities required for workforce ramp, equipment activation, and production launch.
Coordinate planning related to:
Utility availability
Startup readiness
Service continuity requirements
Utility capacity assumptions
Production area support
Operational occupancy needs
Utility-related dependencies
Site readiness reviews
Partner with Fluidstack stakeholders to identify utility constraints, open dependencies, and readiness risks prior to operational go-live.
Production Support & Operational Continuity
Ensure utility systems and infrastructure support active manufacturing operations.
Partner with Manufacturing and Maintenance leaders to support:
Assembly launch readiness
Fabrication activation
Equipment utility requirements
Production support needs
Planned utility interruptions
Operational recovery activities
Issue escalation and resolution
Work proactively to minimize utility-related disruption to production execution.
Outage Coordination & Impact Management
Coordinate planned and unplanned utility events across the facility.
Support:
Planned outage communication
Shutdown planning
Utility interruption coordination
Impact assessment
Work area notification
Recovery planning
Restart coordination
Post-event review
Ensure affected operational stakeholders receive timely communication and are aligned on impacts, mitigation actions, and recovery timing.
Vendor & Contractor Coordination
Coordinate with third-party utility vendors, service providers, and contractors supporting utility systems.
Manage activities related to:
Vendor scheduling
Scope coordination
Site access alignment
Safety integration
Work execution visibility
Service issue escalation
Vendor performance reporting
Contractor coordination
Ensure vendor and contractor work is planned, communicated, and executed in alignment with facility and safety requirements.
Utility Performance Monitoring
Support development and management of utility performance visibility across the site.
Monitor and report on:
Utility uptime
Utility interruptions
System availability
Service request trends
Vendor response performance
Utility readiness status
Recurring issue patterns
Operational impact events
Provide regular updates to Facilities leadership, Program Management, and impacted operational stakeholders.
Utility Reliability & Risk Management
Partner with Facilities, Maintenance, and Safety teams to identify and reduce utility-related operational risk.
Support:
Utility risk identification
Failure trend analysis
Preventive action planning
Escalation protocols
System resiliency planning
Utility-related corrective actions
Lessons learned reviews
Assist in developing practices that improve long-term utility reliability and operational resilience.
Safety & Compliance Integration
Coordinate closely with Safety Operations and Fluidstack HSE for utility-related work activities.
Support safety alignment related to:
Energy control expectations
Utility isolation activities
Contractor safety coordination
High-energy work areas
Hot work interface points
Electrical safety coordination
Incident escalation
Corrective action follow-through
Ensure utility activities are coordinated in a manner that supports Fluidstack’s safety standards and site-level authority.
Systems & Reporting Coordination
Partner with the Digital Systems Integration organization to support utility-related reporting and systems visibility.
Coordinate use of:
CMMS platforms
Building Management Systems
Utility monitoring tools
Service request systems
Asset management systems
Power BI dashboards
Vendor reporting systems
Support accurate utility data, issue tracking, work order visibility, and performance reporting.
Cross-Functional Operational Integration
Partner closely with:
Facilities Operations
Maintenance Operations
Manufacturing Operations
Warehouse Operations
Safety Operations
Digital Systems Integration
Site Services
Fluidstack Site Leadership
Vendor / Contractor Teams
Ensure utility plans, risks, outages, and service impacts are communicated and coordinated across all affected workstreams.
Issue Management & Escalation
Manage utility-related issues from identification through resolution.
Coordinate:
Utility incidents
Service interruptions
Vendor delays
System performance issues
Utility readiness gaps
Operational disruptions
Corrective actions
Escalations
Maintain visibility into open issues and drive timely resolution with appropriate stakeholders.
Continuous Improvement
Identify opportunities to improve:
Utility reliability
Outage planning
Vendor coordination
Utility reporting
Response efficiency
Issue prevention
Operational communication
System visibility
Support implementation of improvements that increase utility stability and reduce operational disruption.
Phase 1 & Phase 2 Responsibilities
Phase 1 – Site Mobilization & Utility Readiness
Support development of:
Utility operating model
Utility readiness checklist
Utility vendor coordination plan
Outage communication process
Utility risk register
Utility reporting framework
Escalation and response model
Staffing and coverage plan
Establish the utility coordination structure required ahead of workforce ramp and site activation.
Phase 2 – Production Launch & Workforce Ramp
Activate:
Utility coordination routines
Outage planning processes
Utility issue escalation protocols
Vendor governance cadence
Utility performance reporting
Production support communication
Provide hands-on leadership during Assembly launch and early operational ramp.
Transition to Scaled Operations
As site operations mature:
Expand utility support coverage
Improve utility performance reporting
Strengthen outage planning and recovery processes
Support long-term resiliency planning
Standardize operating procedures
Enable continuous improvement efforts
Ensure utility operations scale effectively with Fluidstack’s production growth and infrastructure complexity.
Governance & Documentation
Maintain and support:
Utility operating procedures
Outage coordination procedures
Vendor coordination records
Utility readiness documentation
Utility escalation protocols
Utility performance reports
Work order and service request workflows
Utility issue logs
Corrective action records
Operational communication templates
Participate in governance reviews, operational readiness reviews, audits, and performance meetings.
Support compliance with program documentation standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications
6–10+ years of experience in utility operations, facilities operations, plant operations, infrastructure support, critical facilities, industrial maintenance, or site operations
Experience supporting manufacturing, industrial, semiconductor, data center, mission-critical, or high-availability environments
Strong understanding of:
Utility systems coordination
Electrical infrastructure support
HVAC / mechanical systems support
Building operations
Outage planning
Vendor coordination
Facility readiness
Operational risk management
Experience coordinating vendors, contractors, and cross-functional operational teams
Strong organizational, communication, and problem-solving skills
Ability to manage competing priorities in a dynamic operational environment
Nice to Have Skills & Experience
Preferred Qualifications
Experience supporting:
Data Center Operations
Advanced Manufacturing
Semiconductor Facilities
Hyperscale Infrastructure Programs
Greenfield Facility Launches
Mission-Critical Facilities
Large Industrial Sites
Experience with:
CMMS platforms
Building Management Systems
Utility monitoring platforms
Asset management systems
Power BI
Service request platforms
Vendor performance reporting
Outage planning tools
Professional certifications such as:
Certified Plant Engineer
Certified Energy Manager
IFMA Facility Management Professional
Certified Facility Manager
OSHA 30
NFPA 70E training
PMP
Lean Six Sigma
are highly desirable.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.